Before performing a soft reset, please remember to backup your data using Nokia's Ovi Suite. Here's how:
Follow these simple steps to perform a soft reset on the Nokia N8:
- Go into the Nokia N8’s main menu
- Tap Settings
- Then go into Phone
- Scroll down to Phone management
- Select Factory Settings
- Now you'll be presented with two options:
- "restore"
- "delete data and restore"
- Select Restore
If this process doesn't help you resolve your issue you can try to hard reset your device.
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